Sales Associate Archive Lead (Full-Time)
At Asket our vision is a world free of mindless consumption. To get there, we are on a mission to slow down the fashion industry by creating one permanent collection of garments that last longer, do better by people and planet and allow us to live fulfilled with less.
As a Full Time Sales Associate at our Archive store, you will be a key player in achieving our brand mission and manifesting our brand ethos. In this role, you will also take a leading responsibility for the store’s day-to-day operations, ensuring a well-run, and consistent in-store experience
Rather than just another transactional store, the Asket store aims to create an in-depth experience with, and conversation around, our garments, leaving the customer to invest in them on his or her terms; in store, from home - or not at all. You'll play a key role in creating an exceptional service experience for every individual who walks through our doors. Your task is to translate our ethos into a world-class in-store experience, catering both to existing customers and people new to our brand and mission.
You’re joining an ambitious, dynamic and deeply caring team on a high-paced and challenging journey to fundamentally change the way we manufacture, market and consume garments today.
Your responsibilities will include but not be limited to:
Ensure every customer receives extraordinary levels of service
Prompt resolution to customer complaints
Manage and further develop store operations, processes and routines
Such as but not limited to, inventory and re-order management, servicing customers from both online and offline, managing in-store-returns as well as repairs
Assist with VM activations and Events
Accept and process deliveries in a time-efficient manner
Visual Merchandising
Ongoing identification and implementation of service and in-store experience improvements
Assist with store recruitment and onboarding
Grow the Asket community through considered service
Ideal Candidate
Obsessed with customer service, retail, and high-quality clothing
Experienced retail professional who's eager to take on more store responsibility
Ambitious to work and grow in a small, expanding company
Open-minded with a ‘nothing is impossible’ mentality
Have a personal, natural approach to customer interactions
Show clear understanding and passion for the Asket principles
Willing to to accommodate a dynamic working schedule
Available to work weekends and weekdays (expected to work 40 hours/week)
Location: Stockholm Quality Outlet, Järfälla
Available to start late February
Stockholm
About Asket
Founded in 2015 in Stockholm by August Bard Bringéus and Jakob Sazon Dworsky, Asket’s vision is a world free from mindless consumption. Our promise is to create a single permanent collection, and refine it over time. We offer a strictly limited range of resourcefully and responsibly crafted, timeless essentials, manufactured exclusively in Europe from natural fibers.
We're proud of our product, the suppliers we work with and the materials we use. For every garment, we disclose not only the full supply chain, but also the environmental footprint and cost structure.
Our goal: To inspire a fulfilled life, through mindful relationships with material goods, people and planet. To enable us to focus on what truly matters, and let go of the rest.
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